the key to reforming public services is to encourage users to design...services in equal partnership with professionals
From their website:
Co-production is an asset-based approach to public services that enables people providing and people receiving services to share power and responsibility, and to work together in equal, reciprocal and caring relationships. It creates opportunities for people to access support when they need it, and to contribute to social change...
We aim to gather in one place a wealth of useful resources about all aspects of co-production, and signpost to more. We are based in Wales (UK) so the policy section is specific to our devolved legislative context, but the rest of the information should be widely relevant regardless of your geographical location.
Boyle and Harris tell us:
“[Co-production] is important and exciting for those of us who have been trying to shape a new conversation along these lines, arguing that the key to reforming public services is to encourage users to design and deliver services in equal partnership with professionals. The time seems to have arrived for the idea that the users of public services are an immense hidden resource which can be used to transform services – and to strengthen their neighbourhoods at the same time.”
Boyle, D. & Harris, M. The Challenge of Co-production
Join the Co-production Network here: https://copronet.wales/membership/