What's the point of the Ombudsman? (UK)
Compiled by members of PHSOtheFACTS
Edited by Della Reynolds. 2020.
Customer review on Amazon by Diana Hanson:
“I was deeply grateful to discover the existence and release of this book by Della Reynolds as I had also been acting as a Lead Complainant to a PHSO complaint that more or less ran concurrently with many of the complaints detailed in this book, although ours was about Public Health England.
“I take my hat off to the way that Della Reynolds has meticulously edited this book and for her willingness and resolve to bring into the public domain the key issues that we need to learn of and tell others about in the field of public administration. One of the most socially responsible books of our time.”
Book on Amazon here