New report from Family Fund shows how digital skills training helps families

The new report Building Digital Confidence shows how digital skills training makes a significant difference to the daily lives of parents/carers and their ability to support their disabled children.

More than 600 parents and carers have received training through a Digital Skills Programme from Family Fund. The programme provides parents/carers with the essential skills, knowledge and understanding to support them to access the benefits of being online and make the most of their digital device.   

Before the training, only 16% of parent/carers said they knew how to set parental controls on their device and just 28% felt confident about how to stay safe online. After training, these figures rose to over 90% and 70% respectively.

Similarly, 86% of people surveyed said they were now confident in using their device, compared with just 46% before training.

The bespoke programme, tailored to support the individual’s needs, skill level and the type of device used by parents/carers, has been delivered through one-to-one training sessions at home as well as within group training sessions, all delivered by qualified and experienced trainers.

One parent said, “[The trainer] trained us on exactly what we needed to know at a pace that I was able to understand and was patient and very knowledgeable. I felt I have gained more confidence and understanding of how well I can use the iPad to help with my child's needs.”


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